Privacy Policy

At HECLIC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

Information We Collect

When you visit or make a purchase from HECLIC, we may collect the following personal information:

• Your name

• Email address

• Phone number

• Shipping and billing address

• Payment information

• Order details

• Device and browser information

• IP address and website usage data

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order

• Provide customer support

• Send order confirmations, shipping updates, and tracking information

• Improve our website, services, and customer experience

• Prevent fraud or suspicious activity

• Send promotional emails or marketing messages if you have agreed to receive them

Payment Information

Payments made on our website are processed through secure third-party payment providers. We do not store your full payment card details on our servers.

Shipping and Delivery Information

We use your shipping information to process, ship, and deliver your orders, and to provide tracking details when available.

Marketing Communications

If you subscribe to our newsletter or agree to receive marketing messages, we may use your email address to send you updates, offers, promotions, or new product announcements.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at contact@heclic.com.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Understand how visitors interact with the site

• Save your preferences

• Analyze traffic and performance

By using our website, you agree to the use of cookies where permitted by law.

Sharing Your Information

We may share your personal information with trusted third-party service providers only when necessary to operate our business, such as:

• Payment providers

• Shipping and delivery partners

• Website hosting or ecommerce platform providers

• Analytics or marketing tools

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data where applicable

• Opt out of marketing communications

To exercise any of these rights, please contact us at contact@heclic.com.

Data Retention

We keep your information only for as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, and enforce our policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: contact@heclic.com
Brand: HECLIC